Here I have listed some of my frequently asked questions. If you have a question that is not covered here dont hesitate to
contact me.
Do you work from photographs?
Yes, all of my pet portraits are painted and drawn using the client own photographs as reference. This is why the quality of the photos are very important. Make sure that the photos you send are a correct representation of your animal. If your photos dont really look like your pet…then the portrait wont! I am unable to see your pet in real life, so you have to show me by your photos exactly what he or she looks like.
Are your portraits digital, are they painted using a computer?
No! My paintings are painted and drawn in the traditional way. I use the same materials and techniques artists have been using for hundreds of years.
Do you need to see my dog in person?
No, I dont need to see the dogs, photographs are enough. If you live within a 30 mile radius of me I will gladly meet with you and take photographs if required.
How many photos shall I send?
If you are sending photographs I like to see a variety. I always work from one main photo, and like to have others for reference while I am working -the more the merrier!
Can I choose my favourite photo for you to use?
Yes, I prefer it if you point out your favourite photo of your dog. Why not use a Post It note on the backs of the photos to give me more information about the photo - i.e. good character, correct eye colour or fur colouring. This will help me when painting or drawing.
If I have two pets, do I need to photograph them together?
No, it is best to take single photos of each pet, so I can see the detail and then perhaps one or two of them together so I can see the size relationship between the animals, I will use all of the photos as reference for the painting or drawing.
Can I send my photos to you on a CD?
Yes you are more than welcome to send your photos on a cd. If you need any help or advice in this area please donât hesitate to email for advice.
Will my photos be returned to me?
Yes - All photos will be returned with the portrait.
How long will my portrait take?
The time scale depends on my workload and the medium you have ordered. I am normally working to a 4 - 5 week timetable.
When are you booked up for Christmas?
I am always booked up for Christmas orders by October, but don't forget you can purchase a gift voucher webpage and this guarantees that you will receive the portrait in the New Year.
How do I pay for my portrait?
Payment can be made on the website using our secure server. Payment details are arange once your photos have been okayed just in case i am unable to work from them. If you are in the UK and prefer to pay by cheque please post me your cheque made payable to Nicholas Beall.
Do I pay up front?
Yes, once we have discussed your portrait by either email, letter or telephone and confirmed the total price you are able pay in full.
What if I am unhappy with my portrait?
Every client can see their portrait once it is complete. You are able to see if any changes need to be made before the portrait is mailed to you. Of course if you are unhappy when the portrait arrives I offer a no quibble money back guarantee.
How will my portrait arrive?
All portraits are carefully protected in custom designed flatpack packaging to avoid damage and despatched by The Royal Mail to your specified delivery address.
If you have any other questions please dont hesitate to email me
