Welcome to our dog portraits FAQ page where all of your dog portraits questions will be answered here on one page. My name is Melanie and I work along side my husband and we are pet portrait artists. You may have already looked around our website - or this might be your first stop! Hopefully, our frequently asked questions and answers section below may help if you have never commissioned an artists before and want to know how the process works. If you have any specific questions, have anything you would like answered, or would like help with commissioning a dog portrait, please don't hesitate to email us at any time.
What are your dog portrait prices?
How long do your dog portraits take?
Do you ship worldwide?
Do you work from photos?
Can you take photos of my dog?
How many photos should I take / send?
Can you paint multiple dogs?
I have three dogs but no photos of them together?
Can I see a design of my portrait before starting?
When do I make payment?
Is there a charge for shipping?
Do your dog portraits come framed?
Can I see my portrait before it's shipped?
It is possible to make changes once complete?
Do you offer gift vouchers?
Do you paint animals other than dogs?
Can I order prints?
Who are you?
Answered - We have a commissions list
Both Nicholas and myself have waiting lists for our dog portraits. If you would like a portrait for a specific date, please let us know as soon as possible. If we cannot meet your deadline our service Gift Vouchers might be a good option. Read further down the page for more FAQ's which might help answer all of your dog portraits commissioning questions.
Our dog portraits are sent far and wide all over the world. It is wonderful to converse with clients and hear about clients local area and where they live. We have become firm friends with many of our clients and its wonderful to know lovely, friendly people from all walks of life.
We only work from photos. Photos of your dogs are absolutely key in the commissioning process. We ideally need one or two really good quality photos to work from of your dogs for the main pose of the portrait and can use others for colour and detail. The better quality your dog photos, the better your dog portrait will be. Why not head over to our photography tips page and find out about the kind of photos we like to work from, or keep reading down our FAQ page for more information. Dog Portraits Photography Tips>>
If you are in the UK and would like to visit our studio, you are more than welcome. We have a very safe and secure Cottage Garden for your dogs to roam around in and if you have any questions about visiting just drop us a line. We can do a photo shoot with them outside and you can come into our studio for a cuppa. We can take then a look at the photos on the computer and choose which you feel would work best for your dog portrait and chat about its design. We do have Chickens in our garden, so if you feel your dog would not get on with them, let us know and we will put them away safely.
As many as you can!
If you are taking your own photos for your dog portrait, our advice is always to take as many as you possibly can. Try to use a digital camera if you have one, or a good quality mobile phone. These days taking photos digitally is free, it doesn’t matter how many you take, you can delete all of the blurry ones. I would recommend taking between 40 to 80 photos of each dog. it sounds a lot, however I can guarantee you will get the perfect photo. Take your photos outside, getting down on the dogs level and keep them fairly close in the frame. Try to walk towards your dog, rather then zooming in when using a mobile or tablet, as this degrades the photos quality. Why not pop over to our photography tips page as it will give you all of the information you need. Some of your photography questions are probably answered over on our - Dog Portraits Photography Tips and Tricks Page >>
We can paint as many dogs as you would like in your dog portrait. If you would like a bespoke quote, you are more than welcome to Email Us your photos along with your requirements. Don't forget the more dogs you have in the portrait, the bigger your portrait will need to be.
Single photos are best!
In actual fact, we much prefer to see single photos of your dogs to work from. Sending a group photo of the dogs can be helpful for us to see size differences between them all, however it's not imperative. We rely on our clients to give us feedback when we create the design of the portrait and so everything is arrange before any work starts.
We will always email you a design / mockup of how your dog portrait will look before any artwork is started. We use your photos to create the design / mock up in the computer. Head on over to our 'Follow a Live Commission' page to see the process in full and it might give you a clearer picture of the commissioning process.
Pay a deposit to save your space
We ask for a £200 deposit for the pencil drawings and a £500 deposit for the oil paintings. This will secure a place in our commissions list. Once your portrait has risen to the top of our list we will email you to pay the remainder of the payment. All payment must be made before work starts. We send clients a secure email with a link to pay the deposit or final payment. We accept all major debit and credit cards including American Express using our payment provider Worldpay. We can also send our bank details for a bank transfer if clients find this easier. Clients can also call us in the studio to make payment over the phone. All of our payment methods are safe and secure.
Our dog portraits are sent worldwide and you can find shipping prices on our Dog Portraits Prices page. If you would like to see how we pack our portraits, take a look at our Follow a Live Commission page as this shows each step of the packing process.
We can provide frames and plaques
We work with some wonderful high quality framers and can provide you with a beautiful frame for your dog portrait. Our framers have access to thousands of mouldings in all different colours and finishes. Have a look at our Dog Portraits Framing Gallery to view some of our previous frames as im sure some of your questions will be answered on our framing page. We can also supply clients with gold, silver and bronze engraved plaques to complete their portrait.
All of our dog portraits are photographed and emailed to clients for their final approval. We also email the stages of the oil portraits development to clients direct so that they can be part of the paintings process.
If you would like areas of your dog portrait tweaked, we can do this once we have emailed you the final photo. We hope that by working together with clients on the design along with them viewing the paintings progress via email, this usually eliminates any need for changes at the end. We are pleased to say we rarely need to tweak anything but are always happy to work with our clients if they would like anything altered.
We offer a 'Gift Voucher' Service
We don't offer gift vouchers as such - i.e. we don’t actually send anything to our clients to redeem. We prefer to arrange the basis of the portrait with the client and get them into our commissions list. We create a bespoke image for the recipient using the photos given to us along with any personal messages so they can view it on their special day. This can be printed on a home printer or shown on a computer, laptop, tablet or phone. Have a look on our Gift Voucher page as I'm sure more of your questions will be answers by visiting our dedicated page about our gift a portrait service.
We paint all types of animals and people, dog, cats, horses, ferret, sheep, pigs, parrots, budgies and more....! We have five dedicated websites for our artwork. The website you are on is our Dog Portraits site. We then have a Cat Portraits website, a Horse portraits website, a main Pet Portraits website and a Pencil Portrait site. It is a lot of work to maintain all of the websites, but we feel that if you are looking for a dog portrait, for instance, its lovely to be able to see a website full of dog paintings and drawings. Our main pet site houses all of our portraits together, so there is always plenty to see!
We offer a high res scan
We offer our clients high resolution images of the paintings and drawings so that they can have prints made either via an online printers, their own local printer or on their own home printer. Please email us for details.
We are Melanie Phillips and Nicholas Beall
If you would like to find out more about us, why not head on over to our individual about us pages as more of your questions might be answered on our dedicated pages about us - Melanie Phillips and Nicholas Beall. you can also read about Lily our Tibetan Terrier along with seeing photos of our Chickens. We work from our garden studio in the Welsh countryside and if you are interested in seeing where we live, you might like to take a look at photos of our Welsh Cottage which we have renovated. We hope that all of your questions have been answered in our FAQ page, however if you still have more questions or anything that hasn't been answered here, you are more than welcome to email us via our contact page at any time. We would be delighted to hear from you.